On-demand DevOps assistance
On-demand live assistance at every step of installation guide
Team of experienced dev-ops engineers
Personalized yet scalable
24/7 self-help interactive installation guides
Branching installation scenarios
Custom config files based on customer's setup
Easy to maintain and change guides
UI-based installation guide constructor
Video and images embeddings and Markdown support

Assisted installations at scale
Make deployments of your on-premises software products fast and flawless
Installation co-pilot for your customers

Rillo offers interactive installation guides and live-support, significantly reducing friction in product installations and deployments
Interactive and personalaized guides
Easy to maintain on your side
Live-chat. Connect your engineers or
DevOps team by Rillo
Guide your customers trough step-by-step installation flow
Create and update your installation guides using GUI
Address customers' questions not covered in the installation guides
81% of customers customers prefer to try resolving issues on their own before contacting customer support - Harvard business review study.
Auto updates and refines of your installation guides by AI
Imagine a situation:
What could happen next?
You're selling the software that should be deployed on customers' infrastructure.
One of your customers is struggling with installation or upgrade.
1. You pass this issue to your engineering team.
2. The process could take a while and it's not scaling. With growing number of customers or trailers you'll need more engineers for support.
Some of potential customers could even churn on this stage. You can lost money spent on attracting these leads.

With Rillo.co you create a personalized guide taking into account the various installation aspects. Live-chat with dev-ops engineers helps to resolve the installation issues as quickly as possible.

(outsourced installation support)

Installation time

Static instructions
+ in-house engineers

4. Instruction is available 24/7.
5. Real-time chat with DevOpses.
7. Self learning AI algorithms refines instructions based on real cases from chats.
Why to choose Rillo?
Costs per installation
1. Self-help for most of customers.
2. Interactive instruction covers more corner-cases.
3. Auto update instructions with AI.
6. Self-help guides scales perfecly.
Product plans
Automated live-chat

19$ per month per seat
14 days FREE trial
No credit card required
Everything from
Self help plan
Auto updates by AI
Automatically update and revise your instructions based on live-chats
With your engineers
Everything from Automated live-chat plan
With experienced DevOps engineers, managed by Rillo
Assisted live-chat
Assisted live-chat
Individual pricing

Contacts: hi@rillo.co
© Copyright 2023, Rillo.
All rights reserved.
Made on