Interactive installation guides

On-demand DevOps assistance
On-demand live assistance at every step of installation guide
Team of experienced dev-ops engineers

Personalized yet scalable
24/7 self-help interactive installation guides
Branching installation scenarios
Custom config files based on customer's setup

Easy to maintain and change guides
UI-based installation guide constructor
Video and images embeddings and Markdown support

Assisted installations at scale

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Make deployments of your on-premises software products fast and flawless

Installation co-pilot for your customers

Rillo offers interactive installation guides and live-support, significantly reducing friction in product installations and deployments

Interactive and personalaized guides

Easy to maintain on your side

Live-chat. Connect your engineers or
DevOps team by Rillo

Guide your customers trough step-by-step installation flow

Create and update your installation guides using GUI

Address customers' questions not covered in the installation guides

81% of customers customers prefer to try resolving issues on their own before contacting customer support - Harvard business review study.

Auto updates and refines of your installation guides by AI

Imagine a situation:

What could happen next?

You're selling the software that should be deployed on customers' infrastructure.
One of your customers is struggling with installation or upgrade.

1. You pass this issue to your engineering team.
2. The process could take a while and it's not scaling. With growing number of customers or trailers you'll need more engineers for support.
Some of potential customers could even churn on this stage. You can lost money spent on attracting these leads.

With Rillo.co you create a personalized guide taking into account the various installation aspects. Live-chat with dev-ops engineers helps to resolve the installation issues as quickly as possible.